Experts urge shipping to recognise free internet access as a basic right for seafarers
On the occasion of World Health Day yesterday, maritime health and welfare experts urged the shipping industry to recognise free reliable internet access as a basic human right for seafarers — not a luxury.
Despite advancements in ship technology, many crews still face limited or unaffordable internet access at sea. The result is prolonged isolation, with some seafarers unable to speak to loved ones for weeks or even months. This lack of connectivity, combined with long working hours and increasing geopolitical pressures, is having a serious effect on mental and physical health at sea.
“Digital isolation is more than an inconvenience, it’s a health threat,” said Dr Jens Tülsner (pictured, far right), maritime health specialist, founder of Marine Medical Solutions and partner of OneCare Group. “Mental and physical wellbeing are deeply connected. When mental health deteriorates at sea, we often see very real physical consequences including chronic pain and sleep disorders.”
Charles Watkins (centre right), Clinical Psychologist and CEO of Mental Health Support Solutions, which is also part of OneCare Group, warned that restricted communication access is compounding mental health issues at sea. He said: “One of the most common sources of distress for seafarers is feeling cut off from home, from family, from support. Reliable connectivity is not just about entertainment or convenience; it is vital for psychological stability, especially during long periods of isolation or high-stress situations.”
The call for change is echoed by Christian Ioannou (far left), CEO of MCTC, a global maritime catering management and training business: “We cannot continue treating physical and mental health as separate concerns they are intertwined. Nutrition, rest, connectivity, and emotional wellbeing all contribute to a safe and productive crew. Internet access is no longer optional. It’s as essential as clean drinking water and nutritious food.”
The Hood, a social media platform designed purely for the maritime community, has also joined calls for change. In addition to supporting professional networking and connections, The Hood offers access to mental health resources, maritime job listings, and community spaces aimed at promoting growth, support, and engagement across the sector.
Josephine Le (centre left), Founder of The Hood, said: "In our April campaign, 'Connectivity as a Right, Not a Privilege,' we're highlighting the voices of app users who share how vital free internet is onboard. We’re talking about AI and autonomous ships, yet many crews still can’t message home. That contradiction is shameful. Access to connectivity is a right, not a reward."
Ms Le has joined industry experts and healthcare professionals in pressing for urgent reform, highlighting that the current model of digital exclusion is harming seafarers and weakening the long-term resilience of the shipping industry.
With crew shortages, fatigue, and rising attrition rates continuing to challenge the sector, experts warn that addressing core human needs — like free access to communication — is no longer optional.
“Shipping depends on people,” Ms Le added. “And people need connection.”