The dedication of GAC’s staff even during difficult times has been credited as a key factor leading to the Group being named Ship Agency of the Year for the second year running at The Maritime Standard Awards 2020.
The Award recognises GAC as the agency that has made the greatest contribution to the shipping industry in the Middle East and the Indian Subcontinent, measured across a range of variables including customer service and efficiency; network outreach and spread of offices across the region; new products and services launched; new business secured; and increases in volume of cargo and/or passengers handled for clients.
“It is particularly meaningful to us at GAC to be recognised as the Ship Agency of the Year during such challenging times. This win is only possible with the commitment of our staff who are on the frontline of operations and continue to deliver their utmost in taking care of our Principals’ vessels around-the-clock,” said Fredrik Nyström, Group Vice President – Middle East.
“We will continue to deliver the highest standards of shipping services to our customers and be here for them as we navigate through the disruption caused by the COVID-19 pandemic.”