Staff at DP World, a company that owns ports around the world, revealed staff views on the company’s greatest strengths and provided feedback on areas to improve in the business’ employee engagement survey.
Following the success of the ‘My World Global Employee Engagement Survey’ in 2008, 2011 and 2013, DP World once again enlisted global research and consulting company Towers Watson to conduct the fourth review.
The survey gives DP World’s employees and stakeholders an opportunity to express their views on a variety of matters relating to the organisation. These range from corporate and environmental responsibility, communication, customer service, diversity, pay and benefits, performance management and career development opportunities.
When it comes to learning and development opportunities, the survey revealed a strong and positive sentiment toward induction and orientation training for new joiners, as well as a continued focus on existing staff to ensure they are adequately prepared to carry out their responsibilities. Supporting diversity was another top scorer, highlighting DP World’s effort to provide a work environment that is accepting of ethnic, gender and religious differences
The survey also revealed that the company could be more proactive in its sustainable engagement efforts by continuing to focus on specific key drivers of sustainable engagement such as promoting career development through training and encouraging communication from top management, as well as upholding its focus on providing a working environment that is safe for all. Employees also said that they are proud of their employer and are keen to tell others that they work at DP World.
DP World Chairman HE Sultan Ahmed Bin Sulayem said: “Our people are our greatest asset. Their skills, expertise and professionalism lie at the heart of our success over the years and into the future. We believe that employees need to be engaged, enabled and energised to perform, something that needs to be sustained over time. All of us want to work in a healthy environment that promotes well-being and this survey contributes to the way we look after and develop our people. Only by benchmarking employee needs and getting their feedback can we move forward as a global company and the My World survey provides valuable insights for us to do that, shaping the direction we take as a business.”
The fourth survey has helped DP World review the effectiveness of the actions taken in light of past results, follow up on the changes in employee perception since 2013 as well as continue obtaining feedback on work-related issues